FAQ

 

PRODUCTS

What is the shelf life of  Bayard Royal™ Rum cake ? 
Bayard Royal™ Rum Cakes are best consumed within 3 months of purchase. Freezing is the best way to prolong shelf life of our cake without changing the quality or taste.

Where are Bayard Rum Cakes made? 
Our workshop is in Saint Léonard Montreal Québec. It's also one of our pick up location ( Bretzel et Compagnie) .

We ship our cake Canada Wide .

Are your product nut-free and gluten free ? What about food allergens ?

Our products contains wheat ( gluten), milk, eggs.They also contains walnuts.

Where are your products sold ? 

You can purchase them  all the time online for shipping or pick up .

You can also purchase them at these locations HERE.

If  you'd like to re-sell our products contact us at info@bayardroyal.com

If you'd like to refer us to you favorite store download our printable PDF and bring it to the store manager.

Are your product suitable to young children ? 

Even though our product contains a very small percentage of alcohol . It is not suitable to young children 

What is your Servings Size 

 Our 1 kg rum cake serves  15- 18 people   

 

SHIPPING

 Wondering where is your packaging ? 

You can track your package at any time with your order number  

Didn't received  an  order confirmation ? 

Check your junk mail , it is possible that your confirmation is there

Did you make a mistake in the shipping address ?  

Orders  are shipped within 2 business day .Make sure you provide us with your order number and the correct mailing address within 1 business day . 

Cancellation policy 

To cancel your order, you must contact us before your order is shipped.  Usually within one business day.  Once your order has been shipped, it cannot be cancelled.  

 

PICK UP

Can I pick up my cake ? 

You can pick up your cake at the date of your choice at one of ou pick up location. At checkout select the location and date of your choice.

Show your email confirmation  at the pick up location .