FAQ
Frequently Asked Questions
It is best to consume Bayard Royal™ rum cakes within 4 months of purchase, if the rum cake has remained in the same condition of purchase (vacuum cellar). Freezing is the best way to extend the shelf life of our cake without changing its quality or taste.
Our workshop is in Laval, Quebec. It's also one of our pick-up points (Le palais de l’épicerie fine).
We deliver to the greater Montreal area (Montreal Island, North Shore and South Shore) and ship our cakes throughout Canada and the United States.
Our products contains wheat (gluten), milk, eggs.They also contains walnuts.
You can buy them all the time online for shipping or pick-up.
You can also purchase them at these locations HERE.
If you would like to resell our products, please contact us at info@bayardroyal.com or fill in the form on our corporate page.
If you'd like to refer us to you favorite store download our printable PDF and bring it to the store manager.
Even though our product contains a very low percentage of alcohol. It is not suitable for young children. The final decision is left to the parents' discretion.
Our 110 g rum cake serves 1 to 2 servings,
Our 500 g rum cake serves 7 to 10 servings,
Our 1 kg rum cake serves 15 to 18 servings.
Shipping
You can track your parcel at any time with your order number and your tracking number provided by one of our carriers via your e-mail.
Check your junk mail, your confirmation may be there. If not, please contact us so that we can email it to you again.
Orders are dispatched within a maximum of 2 working days. Please be sure to provide us with all the necessary information: your order number, telephone number and address with correct zip code by writing to us as soon as possible before your order is dispatched.
To cancel your order, you must contact us before your order is shipped. Usually within one working day. Once your order has been shipped, it cannot be cancelled.